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Client Engagement

Ask questions. Be heard. Share insights.

Ensuring you have an amazing experience is a must. That's what our engagement programs are about.

Making our best even better

Letting our clients drive

Cornerstone Success Center

Learn, connect, resolve, and grow

Client Engagement Programs

Learn from the client community, and teach them a thing or two. Expand your professional network.

Connecting and networking are big parts of engagement. That's why we invest so much into our client engagement programs, which bring together thousands of learning and talent professionals. Depending on your role, industry, and product, there's a program for you. We have Communities of Practice, Product Advisory Councils, Regional User Groups, and Special Interest Groups.

3200+ Regional User Groups (RUGs)

Clients can network and learn from community members both locally and regionally. RUGs are held in-person, across 40+ regions globally. Administrators and business process owners come together to share insights and best practices.

Communities of Practice (COPs)

COPs bring together business process owners and administrators to network and learn solution-based practices from their fellow clients.
 

Special Interest Groups (SIGs)

Clients use these groups to meet peers who are interested in the same industries. We organise groups around the following topics, and launch new ones every year.
  • Financial & Insurance
  • Retail & Hospitality
  • Healthcare
  • Public Sector
  • Technology
  • Manufacturing
  • Higher Education
  • Nonprofit

Product Advisory Councils (PACs)

Select, senior-level clients use this interactive platform to provide feedback and influence Cornerstone's product direction. Members represent our whole client base. PACs help us make sure we align our products with our clients' short-and-longer-term business needs.
Learn how Cornerstone's client engagement programs can ensure your success